Fair review

A clear path when
there’s a problem.

A task dispute should be tied to the accepted scope, task timeline and evidence—not only to who complains first.

Select a reason, identify the task and explain which agreed term was not met.

Prevent release of only the contested funds. Preserve undisputed status and avoid an untracked manual transfer.

Use messages, agreed scope, timestamps and relevant completion photos. Do not request unnecessary sensitive documents.

Reviewer checks the policy, evidence and payment ledger. The reviewer should not be the same person who made the disputed action.

Record the outcome, amount, reason and appeal option. Notify both parties and retain an audit trail.

Allow a time-limited appeal for material errors. Separate safety complaints from ordinary quality disputes.

A clear path whenthere’s a problem.