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Trust, safety & fairness

A safer way to get
small work done.

The platform connects people for real-world work. These protections are part of the product flow—from the first task listing through payment and review.

Reports, listing moderation, disputes and funding holds are live and reviewed by our trust team. Identity-document checks need a verification partner and are not collected. Payments run through a simulated provider in this environment, so no real money moves.
Built-in protections

Reduce risk before it becomes a dispute.

Every safeguard should be visible in the steps users already take. Contact verification, document and payout checks are applied in proportion to risk; a badge never guarantees safety or skill.

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Safer task listings

Ask for a clear scope, location area, schedule and quote. Reject illegal, deceptive or unsafe work and review higher-risk categories.

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Proportionate verification

Verify contact details first. Add stronger identity or payout checks when task risk, payment value or unusual behavior calls for them.

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Private by default

Show an approximate area publicly. Share exact address and personal contact details only when necessary for an accepted task.

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Provider-confirmed funding

Only a verified payment-provider confirmation marks a task funded. Never accept screenshots, OTPs or PINs as proof.

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In-app records and check-ins

Keep task changes and messages in one record. Give people a way to check in, block, report and escalate safety concerns.

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Fair reviews and disputes

Link reviews to completed tasks, allow users to respond or appeal, and review payment disputes against the agreed scope and evidence.

Two-way, task-verified reputation

Taskers should see a poster’s completed-task history before quoting, and posters should see each doer’s relevant rating and review count before accepting. Use task-specific measures such as clarity, communication, reliability and scope adherence—not personality scores.

Require completed, funded tasks; publish both reviews together or after a set deadline; show review counts and recency; and provide response, report and appeal paths.

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Immediate danger? Contact local emergency services first. A report form on this website is not an emergency response service.

Privacy and data handling

Collect only what is needed for the service, explain each purpose in a clear privacy notice, restrict staff access, and set deletion and retention rules. Identity documents should be checked through a suitable provider where possible, rather than exposed to the other user.

See verification design →