Explain collection
Use a clear standalone notice listing data categories, purposes, retention and how users can exercise applicable rights or complain.
Task coordination needs some personal information, but users should know what is collected, why it is used, who can see it and when it is deleted.
Use a clear standalone notice listing data categories, purposes, retention and how users can exercise applicable rights or complain.
Collect only task, account, payment and safety details needed for the selected feature. Avoid collecting sensitive IDs by default.
Use role permissions and encryption; mask private data in support tools; log staff access; restrict downloads and exports.
Separate task, payment, support and security records. Define a reason and duration for each, then delete or de-identify when no longer needed, subject to law.
Share task address only after acceptance and only with the assigned counterpart. Share identity-check results as a status badge, not document images.
Maintain breach triage, a security contact, evidence preservation, user communications and regulatory reporting procedures where required.
Reference: MeitY Digital Personal Data Protection Rules 2025 ↗