chotamothakam
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End-to-end product flow

One clear record.
Every task state.

From listing and quotes to funded work, completion, dispute or payout: each state has a responsible actor, a required confirmation and a visible next step.

Every state below is enforced by the platform and recorded on the task timeline. Payments run through a simulated provider in this environment, so no real money moves.
DraftPublishedOffer selectedFunding confirmedIn progressCompletion submittedApproved / disputedPaid / refunded

Poster journey

1
Create a taskSet scope, schedule, approximate location and budget; confirm the task is lawful and safe.
2
Moderation and publishScreen restricted categories and suspicious content. Keep exact address private in public listings.
3
Review offersCompare tasker quote, availability, relevant verification status and task-specific notes.
4
Accept and see full costConfirm tasker quote + platform commission = total to fund, along with task scope and cancellation terms.
5
Fund through providerTask state changes only after a server-verified payment confirmation; funds are reserved for this task.
6
Review completionApprove, request a specific revision or open a dispute within the displayed review window.

Tasker journey

1
Verify contact and profileUse risk-based checks; show badges without exposing private identity or payout details.
2
Read task and quoteAsk questions in-platform. Quote for the stated work; extra work requires both sides to approve a change.
3
Wait for funded statusDo not start based on a screenshot, poster claim or direct UPI transfer. Wait for platform notification.
4
Start and check inConfirm start, preserve in-app records and check in. Stop and report if the location or request feels unsafe.
5
Submit completionSummarize completed work and attach only relevant evidence. Never upload unnecessary sensitive data.
6
Receive payoutAfter approval, payout is instructed to the verified beneficiary and marked complete after provider confirmation.
Exception routes: failed payment → task stays unfunded; scope disagreement → record the change; cancellation → follow the status-based refund terms; safety report → urgent human triage; completion dispute → pause only the contested amount; payment mismatch → reconcile against provider records before marking paid.

After the task: reciprocal reviews

Once completion is confirmed, the task poster rates the doer and the doer rates the poster against task-specific behavior. The pair publishes together after both submit or the review window closes. People can respond, report or appeal. Reputation uses verified task history and does not infer personality.

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