01
Contact confirmed
Verify phone and email with short-lived codes, rate limits and account recovery protections.
Account trust
Verify enough to build
confidence.
Verification should scale with risk. Confirm contact channels first, then add stronger checks only when the job, payout or behavior warrants them.
02
Profile checked
Ask for the minimum profile details needed for the task. Detect duplicate or suspicious signups without exposing private data.
03
Payout beneficiary matched
For tasker payouts, verify the receiving account through the payment provider. Re-check changes and add risk controls for first payouts.
04
Enhanced check when needed
Use a suitable verification provider for identity or qualifications where the task category and applicable rules require it. Keep only the result and required audit reference where possible.
05
Visible status, private source
Display a clear badge such as Contact verified or Qualification checked. Never suggest a check guarantees safety or skill.
06
Appeal and correction
Give users a secure correction and appeal path when a check fails or records do not match.
Do not request a UPI PIN, password or login OTP to verify someone. A payment PIN authorizes a transaction; verification should never depend on asking a user to reveal it.